Floors take more abuse than anything else in a commercial building, and in Minneapolis they take a specific kind. From November through April, salt, sand, and meltwater come through the door on every pair of boots. Salt is abrasive and alkaline: left on a finished floor it dulls the surface, and ground underfoot it works like sandpaper on the finish you paid for.
Most floor problems we are called about are not really cleaning problems. They are scheduling problems. A floor stripped and refinished once a year, with nothing in between, spends most of that year looking progressively worse. The same floor on a maintenance schedule, buffed regularly with the finish topped up before it fails, looks consistent and costs less over its life because the expensive strip-and-refinish cycle gets pushed further apart.
We build floor care around the surfaces you actually have rather than a standard package. VCT, sealed concrete, luxury vinyl plank, ceramic tile, natural stone, and commercial carpet all want different products, different equipment, and different frequencies. Using one approach across all of them is how finishes get damaged.